Z-005. Twilio Numbers (Incoming Calls, Missed Calls, Text Messages Etc..
In this video we will discuss how the system Sends a missed call text back & sends the caller a 15 minute calendar link to schedule a call. Notifies & adds a task for the assigned user to call back
WF Overview: Sends a missed call text back & sends the caller a 15 minute calendar link to schedule a call. Notifies & adds a task for the assigned user to call back.
Customization Required: For the Task in the workflow, set a default assigned user.
Pro tip: During your onboarding or demo call ask to showcase this feature. It's a huge value add for most industries